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My tasks tickets

Aus HITGuard User Guide

Under "My Tasks → Reports" you will find all the reports you have created and for which you may be waiting for feedback.

Note: The displayed status of a report depends on your role. For example, a report that is displayed as "Answered" for a Practitioner will be displayed as "Reply Received" for an Expert.

Reports


Create report

By clicking the "Create new report" button, a new report can be submitted.

Caution:

  • Reports submitted in this way are not anonymous! The report is associated with its user.
  • If you want to submit reports anonymously, you will find the possibility to do so under "Report_incident".
Create report


View report and reply

Double-clicking on a report opens the detailed view of the report. In this view, the report can be edited and the conversation with the editor can be viewed.

View report


If the processor still has questions, they can be answered by clicking the "Answer" button.

Answer question