Meine Aufgaben Meldungen/en: Unterschied zwischen den Versionen

Aktuelle Version vom 20. März 2023, 06:15 Uhr

Under "My Tasks → Tickets" you will find all the tickets you have created and for which you may be waiting for feedback.

Note: The displayed status of a ticket depends on your role. For example, a ticket that is displayed as "Answered" for a Practitioner will be displayed as "Reply Received" for an Expert.

Create new ticket

By clicking the "Create new ticket" button, a new ticket can be submitted.

Caution:

Tickets submitted in this way are not anonymous! The ticket is associated with your user.
If you want to submit tickets anonymously, you find the possibility to do so under "Report incident".

View ticket and reply

Double-clicking on a ticket opens the detailed view of the ticket. In this view, the ticket can be edited and the conversation with the advisor can be viewed.

If the processor still has questions, they can be answered by clicking the "Answer" button.

@@ Zeile 7: / Zeile 7: @@
 <br clear=all>
-<span id="Meldung_erstellen"></span>
+<span id="Neue_Meldung_erstellen"></span>
-== Create ticket ==
+== Create new ticket ==
 By clicking the "Create new ticket" button, a new ticket can be submitted.
 <b>Caution:</b>
-* Tickets submitted in this way are not anonymous! The ticket is associated with its user.
+* Tickets submitted in this way are not anonymous! The ticket is associated with your user.
-* If you want to submit tickets anonymously, you will find the possibility to do so under [[Special:MyLanguage/Vorfall_melden| "Report incident"]].
+* If you want to submit tickets anonymously, you find the possibility to do so under [[Special:MyLanguage/Vorfall_melden| "Report incident"]].
 [[Datei:Meine Aufgaben Meldung erstellen.png|left|thumb|900px|Create ticket]]