Meine Aufgaben Meldungen/en: Unterschied zwischen den Versionen

Aktuelle Version vom 20. März 2023, 06:15 Uhr

Under "My Tasks → Tickets" you will find all the tickets you have created and for which you may be waiting for feedback.

Note: The displayed status of a ticket depends on your role. For example, a ticket that is displayed as "Answered" for a Practitioner will be displayed as "Reply Received" for an Expert.

Create new ticket

By clicking the "Create new ticket" button, a new ticket can be submitted.

Caution:

Tickets submitted in this way are not anonymous! The ticket is associated with your user.
If you want to submit tickets anonymously, you find the possibility to do so under "Report incident".

View ticket and reply

Double-clicking on a ticket opens the detailed view of the ticket. In this view, the ticket can be edited and the conversation with the advisor can be viewed.

If the processor still has questions, they can be answered by clicking the "Answer" button.

@@ Zeile 1: / Zeile 1: @@
-Under "My Tasks → Reports" you will find all the reports you have created and for which you may be waiting for feedback.
+Under "My Tasks → Tickets" you will find all the tickets you have created and for which you may be waiting for feedback.
-<b>Hinweis:</b> Der angezeigte Status einer Meldung hängt von Ihrer Rolle ab. Eine Meldung die zum Beispiel bei einem Practitioner als "Beantwortet" angezeigt wird, wird für einen Experten als "Rückantwort erhalten" angezeigt.
+<b>Note:</b> The displayed status of a ticket depends on your role. For example, a ticket that is displayed as "Answered" for a Practitioner will be displayed as "Reply Received" for an Expert.
-[[Datei:Meine Aufgaben Meldungen.png|left|thumb|900px|Reports]]
+[[Datei:Meine Aufgaben Meldungen.png|left|thumb|900px|Tickets]]
 <br clear=all>
-== Create report ==
+<span id="Neue_Meldung_erstellen"></span>
+== Create new ticket ==
-<div class="mw-translate-fuzzy">
+By clicking the "Create new ticket" button, a new ticket can be submitted.
-By clicking on the "Create new report" button, a new incident can be reported.
-</div>
-<div class="mw-translate-fuzzy">
 <b>Caution:</b>
-* Incidents reported in this way are not anonymous! The report will be associated with its user.
+* Tickets submitted in this way are not anonymous! The ticket is associated with your user.
-* How you can report incidents anonymously is described under [[Special:MyLanguage/Vorfall_melden| "Report_incidents"]].
+* If you want to submit tickets anonymously, you find the possibility to do so under [[Special:MyLanguage/Vorfall_melden| "Report incident"]].
-</div>
-[[Datei:Meine Aufgaben Meldung erstellen.png|left|thumb|900px|Create report]]
+[[Datei:Meine Aufgaben Meldung erstellen.png|left|thumb|900px|Create ticket]]
 <br clear=all>
-== View report and reply ==
+<span id="Meldung_einsehen_und_antworten"></span>
+== View ticket and reply ==
-Double-clicking on a report opens the detailed view of the report. In this view, the report can be edited and the conversation with the editor can be viewed.
+Double-clicking on a ticket opens the detailed view of the ticket. In this view, the ticket can be edited and the conversation with the advisor can be viewed.
-[[Datei:Meine Aufgaben Meldung einsehen.png|left|thumb|900px|View report]]
+[[Datei:Meine Aufgaben Meldung einsehen.png|left|thumb|900px|View ticket]]
 <br clear=all>