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Aktuelle Version vom 28. Februar 2023, 11:23 Uhr

If no advisor is entered for the ticket, then the reminders of the periods are sent to the support team. Under the settings for the case management system, a default support team can be stored. This team will automatically be entered as the support team for all new incoming ticket.

Version vom 9. September 2021, 09:33 Uhr Quelltext anzeigen Faha (Diskussion \| Beiträge) Oberflächenadministratoren, Administratoren, translater, tsuser 10.837 Bearbeitungen Die Seite wurde neu angelegt: „:If no agent is entered for the report, then the reminders of the periods go to the support team. Under the <b>Special:MyLanguage/Fallmanagement-Einstellunge…“		Aktuelle Version vom 28. Februar 2023, 11:23 Uhr Quelltext anzeigen Isan (Diskussion \| Beiträge) Administratoren, translater, tsuser 11.407 Bearbeitungen Keine Bearbeitungszusammenfassung
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	:If no ~~agent~~ is entered for the ~~report~~, then the reminders of the periods go to the support team. Under the <b>[[Special:MyLanguage/Fallmanagement-Einstellungen\| ~~Settings~~]]</b> for the case management system, a default support team can be stored. This team will automatically be entered as the support team for all new incoming ~~reports~~.		:If no advisor is entered for the ticket, then the reminders of the periods are sent to the support team. Under the <b>[[Special:MyLanguage/Fallmanagement-Einstellungen\| settings]]</b> for the case management system, a default support team can be stored. This team will automatically be entered as the support team for all new incoming ticket.