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====Who receives an e-mail when?====Umsetzer: Implementer:

  • Receives an e-mail when a control triggers on the basis of a control definition and is to be executed by them.
  • Receives an e-mail when their processing is no longer necessary (e.g., another implementer has executed the control).
  • Receives an e-mail when their processing is needed anew (e.g., an examiner has requested a reworking).
  • Receives an e-mail when a reminder was configured and is sent.
  • Receives an e-mail when the control has failed.

Examiner:

  • Receives an e-mail when the implementer forwards the control for examination.
  • Receives an e-mail when their processing is not longer necessary (e.g., another examiner has reviewed).
  • Receives an e-mail when a reminder was configured and is sent to the examiner as well.
  • Receives an e-mail when the control has failed.

Functional esalation:

  • Receives an e-mail when a threshold was configured and met.
  • Receives an e-mail when the deadline of the control is exceeded.

Management system responsible:

  • Receives an e-mail when a threshold was configured and met.