Translations:Welche ersten Schritte sollte ich zum Arbeiten mit dem Fallmanagement setzen?/4/en
Aus HITGuard User Guide
Weitere Optionen
Basic data of your case management
Enter a short name for the case management of your management system here. Furthermore, describe the category.
If multiple case management systems are operated, the user is offered a selection of categories for the ticket when they create it. For this, they are shown a list of the categories of case management systems and once they make a selection the description is also shown. With this information, the user is able to determine themselves which system to send the ticket to.