Translations:Meldungen/17/en
Aus HITGuard User Guide
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Advisor: A ticket should always be processed by one person. This person can be assigned here. By clicking on the blue button next to it, the current user takes over the processing of the ticket. The advisor of the ticket is reminded of the processing of the ticket by the periods.
- Caution: Users set as advisor in an open ticket cannot be removed from the management system team.