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Version vom 18. Juni 2026, 15:16 Uhr von KoKl (Diskussion | Beiträge)
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Create user

There are three ways to create a user. When a user is created, they are initially only a Practitioner (see above). Additional roles can then be assigned later (see below)

Manual entry
Under Administration → Users you will find the user list. Here you can add a user by clicking the plus button. You can see the input form in the image on the right. If you choose this method, you should inform the user that the password you set is only an initial password and should be changed in their own profile.

Excel import
Via the menu item Data import, Experts can import user lists. This allows you to create and update users. It is also possible to create a new user by importing another element, e.g. an organizational unit.

Directory service connection
If you have connected a directory service (LDAP or AD/Entra ID), you can create users directly from the directory service. This can be done in two ways:

  • In the image on the right, you can see the field “Search in directory service” at the very top. This is only displayed if a directory service is connected. You can use it to search for a user in your directory service and import the data directly. After that, you still need to
  • In many other elements in the software, you will find user selection fields, e.g. in measures. There you can select users and assign them to elements. If you have connected a directory service, HITGuard will not only suggest users in HITGuard, but also matching entries from the directory service. If you select one of these and save, the user will be imported from the directory service. (Note: Since other users may also have access to these elements, Professionals and, in exceptional cases, Practitioners can also create new users.)

Users created via the directory service can then simply log in with a click on “Sign in with Microsoft” (single sign-on) and no longer need their own HITGuard password. Even if the user was created in another way, every user can independently link their account to the directory service in their profile (provided a directory service is connected to HITGuard).

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