Translations:HITGuard Release November 2025/9/en
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One week before the workflow is executed, the person responsible receives a reminder e-mail with all the important information, including any problems. This gives them enough time to resolve conflicts, such as closing GAs that have been forgotten.
When the workflow is triggered, the person responsible also receives information about what has happened. This means they receive information about successful mailings as well as mailings that were not possible due to unresolved conflicts. This information can then also be found in the Completed workflows tab.
Workflows can also be paused for individual reviews. This can be useful if, for example, you have carried out an unscheduled reassessment shortly before triggering the workflow plan and do not want to send out a new request immediately. In this case, a trigger is skipped and the GA or RR is only included in the workflow again when the next trigger occurs.