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Version vom 4. Februar 2025, 08:13 Uhr von Isan (Diskussion | Beiträge) (Die Seite wurde neu angelegt: „====How can tickets be created?==== *Reporters can submit reports either anonymously or with added contact data via a whistleblower system. **Reporters can create an anonymous inbox in order to anser follow-up questions or send further information. *Logged in users can submit open tickets under My tasks > Tickets. *Experts and Professionals can create tickets for other users or for anonymous reporters under Case management > Tickets.<p> Via the anonymous…“)
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How can tickets be created?

  • Reporters can submit reports either anonymously or with added contact data via a whistleblower system.
    • Reporters can create an anonymous inbox in order to anser follow-up questions or send further information.
  • Logged in users can submit open tickets under My tasks > Tickets.
  • Experts and Professionals can create tickets for other users or for anonymous reporters under Case management > Tickets.

Via the anonymous inbox or via HITGuard itself, advisors and reporters can send each other messages and thus ask and answer further questions.

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