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Version vom 19. Oktober 2023, 12:59 Uhr von Isan (Diskussion | Beiträge)
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Team leaders:

Team leaders are not responsible for processing the team's measures, controls, variance analyses, etc., but must have an overview of them or be able to intervene reactively. Team leaders therefore have access to measures, controls, deviation analyses, etc. assigned to the team, but they are not involved in the operational processing of workflows.
Team leaders do not, for example, receive an e-mail request to implement a measure, control or deviation analysis. They are informed in the sense of an escalation if deadlines are exceeded, e.g. of controls or progress reports.
This is supported in the form that for Practitioners, in their dashboard display, pending controls or progress messages are only displayed to team members, not team leaders. However, a team leader does have access to controls and progress messages. He can intervene if necessary via the menu items "My controls" and "My progress". The blue indicator, which signals outstanding controls and progress messages that require processing, is also not displayed to team leaders. This has been solved because the blue indicator stands for an action to be taken, but the team leader is not responsible for the operational implementation, but should only be able to intervene reactively.