Translations:Fallmanagement-Einstellungen/9/en

Anonymous ticket possible (whistleblower system).

If the option "Anonymous ticket possible (whistleblower system) is activated, the case management system acts as a whistleblower system according to EU Directive 2019/1937. Tickets from whistleblowers can thus be created and reported anonymously. If this option is activated for multiple case management systems, an anonymous whistleblower can select the category for which the whistleblowing should take place from a selection list. The reachability of the whistleblower system can be configured, more on this here.