Translations:Fallmanagement-Einstellungen/9/en
Aus HITGuard User Guide
Weitere Optionen
Provide whistleblower system
- If the option "Provide whistleblower system is activated, the case management system acts as a whistleblower system. If, additionally, the option "Anonymous ticket possible" is selected, it is a whistleblower system according to EU Directive 2019/1937. Tickets from whistleblowers can thus be created and reported anonymously. In Germany, because of HinSchG § 16 (1), it is not mandatory to provide reporting channels enabling anonymous reporting. This is why the option "Only named tickets possible" is available.
- If this option is activated for multiple case management systems, an anonymous whistleblower can select the category for which the whistleblowing should take place from a selection list. The reachability of the whistleblower system can be configured, more on this here.