Menü aufrufen
Toggle preferences menu
Persönliches Menü aufrufen
Nicht angemeldet
Ihre IP-Adresse wird öffentlich sichtbar sein, wenn Sie Änderungen vornehmen.

Risikobewertung/en: Unterschied zwischen den Versionen

Aus HITGuard User Guide
KoKl (Diskussion | Beiträge)
Die Seite wurde neu angelegt: „Finally, Advisors also have several buttons available:“
KoKl (Diskussion | Beiträge)
Keine Bearbeitungszusammenfassung
 
(21 dazwischenliegende Versionen von 2 Benutzern werden nicht angezeigt)
Zeile 10: Zeile 10:
* A risk/opportunity that is not "private" can be assessed separately for each management system that uses different classifications of damage and benefit. That is, assessments apply only to management systems that use the same classifications.
* A risk/opportunity that is not "private" can be assessed separately for each management system that uses different classifications of damage and benefit. That is, assessments apply only to management systems that use the same classifications.


[[Datei:Risiken.png|left|thumb|903px|Hazards<br>[[Risk Policy#riskmatrix|Risk score]]]]
[[Datei:Risiken.png|left|thumb|903px|Overview of Risks and Chances]]
<br clear=all>
<br clear=all>


Zeile 46: Zeile 46:


<span id="Risiko_oder_Chance_erfassen_&amp;_bearbeiten"></span>
<span id="Risiko_oder_Chance_erfassen_&amp;_bearbeiten"></span>
<div class="mw-translate-fuzzy">
== <span id="create_rsik"></span> Creating and editing risks or opportunities==
== <span id="create_rsik"></span> Create/edit risk or opportunity==
</div>


[[Datei:Maske Risiko bearbeiten.PNG|left|thumb|901px|Page for creating/editing risks and opportunities]]
[[Datei:Maske Risiko bearbeiten.PNG|left|thumb|901px|Page for creating/editing risks and opportunities]]
Zeile 62: Zeile 60:
*Changes here are logged ([[#time_dev|Temporal development]]).
*Changes here are logged ([[#time_dev|Temporal development]]).


<div class="mw-translate-fuzzy">
<u>Private:</u>
<u>Private:</u>
*If you set the risk/opportunity to private, the risk/opportunity will only be displayed in the current management system. Otherwise, it is visible in any management system and can be evaluated for any classification of extent of damage and benefit.
*If you set the risk/opportunity to private, it will only be displayed in the current management system. Otherwise, it is visible in every management system and can be evaluated for every classification of impact and benefit.
*However, measures, controls, threats, and gaps are only visible in the respective management systems in which they were created, regardless of whether the risk/opportunity was marked as private.
*Measures, controls, threats, and gaps, however, are only visible in the respective management systems in which they were created, regardless of whether the risk or opportunity is marked as private.


<u>Workflow button:</u>
<u>Book button:</u>
* Request review
* [[Datei:6061BuchButton.png|right|thumb|100px|Book-Button]] Here you can access templates for risks and opportunities stored in [[Special:MyLanguage/Wissensdatenbanken|knowledge bases]]. The button is only available when you create a risk for the first time. When cyou click it, first choose the knowledge base you want to access. After that, you can search through the available risk templates. There are also “categories” that classify the risks by topic. Note that importing a risk does not create any [[Special:MyLanguage/Risikopolitik#Kategorien_von_Risiken/Chancen_und_Auswirkungen|risk categories]] in the risk policy.
:: This allows advisors to request a review/reassessment of the risk/opportunity. Advisors will find requested reviews in their tasks in [[Special:MyLanguage/Meine_Aufgaben_Gefährdungslagen |"My Tasks → Risks & opportunities"]].
* Accept review
:: If the review is returned by the advisor, it can be accepted here. If the review is incorrect or insufficient, it can also be requested again.
</div>


<u>Name and description:</u>
<u>Name and description:</u>
Zeile 113: Zeile 106:
*The advisors are responsible for risk/opportunity handling. If a review of the risk/opportunity is requested, the advisors are responsible for the review.
*The advisors are responsible for risk/opportunity handling. If a review of the risk/opportunity is requested, the advisors are responsible for the review.


<div class="mw-translate-fuzzy">
<u>Assigned protection goals and weightings:</u>
<u>Assigned protection targets and weightings:</u>
*Here you can specify which protection goals your risk (or opportunity) affects. Through which protection goal will the damages that the risk represents likely manifest? For example, if the risk is “server outage”, it is reasonable to rate availability high, integrity low, and confidentiality barely at all. You can also display the protection goals in the overview of risks and opportunities and sort by them.  
*Here, you can record which protection goals are affected to what extent when the risk/opportunity occurs.<br>Example:
::Risk: Break-in in the server room.
</div>


<u>Norm mapping:</u>
<u>Norm mapping:</u>
Zeile 128: Zeile 118:
::: The risk "Temperature problems in server rooms", for example, is linked to the structural element "Server room" via a gap from checking the server rooms.
::: The risk "Temperature problems in server rooms", for example, is linked to the structural element "Server room" via a gap from checking the server rooms.


<div class="mw-translate-fuzzy">
<u>External ID:</u>
<u>ID in third-party systems:</u>
*Through this ID, the risk/opportunity can be updated via an import. For this to work, the “Record ID” in the import file must match the “ID in third‑party system” of the risk/opportunity being updated. This field should only be adjusted manually if the risk/opportunity was already created manually and is intended to be updated through imports in the future.
::: By this ID the risk/opportunity can be updated by an import of a risk/opportunity. For this, the ID must match the ID of the risk/opportunity of the import. This field should only be set manually if the risk/opportunity actually originates from a third-party system, but the risk/opportunity was already created manually before an import and is to be updated by imports in the future.
</div>


<u>Anhänge:</u>
<u>Attachments:</u>
* Hier können Sie Dokumente oder Links als Anhang zum Risiko hinzufügen.  
*Here you can add documents or links as attachments to the risk.  


<span id="Zugewiesene_Abweichungen"></span>
<span id="Zugewiesene_Abweichungen"></span>
Zeile 154: Zeile 142:
* Moved to Risk xx: The gap was originally assigned to the currently presented risk/opportunity. In a further step, the assignment changed to another risk/opportunity: Risk/opportunity xx.
* Moved to Risk xx: The gap was originally assigned to the currently presented risk/opportunity. In a further step, the assignment changed to another risk/opportunity: Risk/opportunity xx.


<div class="mw-translate-fuzzy">
<b>Assign gaps</b>
==== Assign gaps====
Click on "Assign gaps" to open a screen for assigning gaps.
Click on "Assign gaps" to open a screen for assigning gaps.
</div>


[[Datei:Risiko Abweichungen zuweisen.png|left|thumb|800px|Mask for assigning gaps]]
[[Datei:Risiko Abweichungen zuweisen.png|left|thumb|800px|Mask for assigning gaps]]
Zeile 179: Zeile 165:
<b>Caution:</b> Only measures and controls of the current management system are displayed. The risk/opportunity not having any measures or controls in this management system does not mean it doesn't have assigned measures or controls in a different management system.
<b>Caution:</b> Only measures and controls of the current management system are displayed. The risk/opportunity not having any measures or controls in this management system does not mean it doesn't have assigned measures or controls in a different management system.


<div class="mw-translate-fuzzy">
[[Datei:GFL M und K Übersicht.png|center|700px|thumb|Tab Measures & controls]]
[[Datei:GFL M und K Übersicht.png|left|901px|thumb|Tab Measures & controls]]
<br clear=all>
<br clear=all>
</div>


<span id="Bruttorisiko/-chance"></span>
<span id="Bruttorisiko/-chance"></span>
==== <span id="brutto"></span>Gross risk/opportunity====
==== <span id="brutto"></span>Gross risk/opportunity====


<div class="mw-translate-fuzzy">
<b>Gross (inherent)</b> is the evaluation that evaluates the initial risk. It depicts the original situation before any measures and controls for its treatment were put into effect. The gross risk/opportunity is marked with a badge in the temporal development page when it is first recorded. The information in the tab Measures and controls reflects this and cannot be changed manually.
<b>Gross (inherent)</b> is the evaluation before any measures and controls for treatment have been put into effect. The gross risk/opportunity is marked with a badge in the tab Temporal development when it is first recorded. The information in the tab Measures and controls reflects that and cannot be changed manually.
</div>


<div class="mw-translate-fuzzy">
The button to the right opens a risk matrix that vizualizes the risk/opportunity.
The button to the right opens a matrix that shows a graphic visualization of the risk/opportunity.
</div>


[[Datei:Gefährdungslage Bruttorisiko.png|left|901px|thumb|Excerpt: Gross risk/opportunity]]
[[Datei:Gefährdungslage Bruttorisiko.png|left|901px|thumb|Excerpt: Gross risk/opportunity]]
Zeile 231: Zeile 211:


<span id="Zeitliche_Entwicklung"></span>
<span id="Zeitliche_Entwicklung"></span>
<div class="mw-translate-fuzzy">
== <span id="time_dev"></span> Temporal development ==
== <span id="time_dev"></span> Temporal development ==
</div>


<div class="mw-translate-fuzzy">
The temporal development page is a change log that records every change to the risk (or opportunity). This includes changes made by experts as well as changes in the workflow (see below). If an expert user changes the probability of occurrence, the severity/senefit, or the status, the user must enter a justification for their changes in the change log. Only then will the change be saved. If a workflow user makes a change to the risk, they must also provide a <i>justification</i>, for the change log. <p>
For each change in the probability of occurrence, extent of damage, benefit, and/or status, the person making the change must make an entry to the change log with the reason and date for their change. Only when this is entered can the change be made. A log subsequently appears in the temporal development of the risk/opportunity. Changes to the extent of damage or benefit assessment only appear in the management systems that use the same classification of extent of damage and benefit.
A log entry then appears in the temporal development page of the risk (or opportunity).  
</div>


<div class="mw-translate-fuzzy">
The oldest entry in which the probability of occurrence and the severity/benefit are defined is marked here as “Gross Risk” or “Gross Opportunity” and is listed under the “Measures and Controls” tab for the respective risk or opportunity. <p> You can also manually create an entry for the temporal development. To do so, simply click the “Plus” button in the overview. You can also edit existing entries in this overview by double-clicking on the respective entry.
The first entry defining both probability of occurrence and extent of damage is marked with "Gross risk"/"Gross opportunity" here and is shown as the gross risk/opportunity in the tab measures and controls.
</div>


<div class="mw-translate-fuzzy">
<!--delet-->
<b>Important:</b> Temporal developments can also be entered manually. To do this, click on the "Plus" button in the overview.
</div>


[[Datei:Gefährdungslage zeitl entwicklung übersicht.PNG|left|thumb|900px|Temporal development]]
[[Datei:Gefährdungslage zeitl entwicklung übersicht.PNG|left|thumb|900px|Temporal development]]
<br clear=all>
<br clear=all>


<div class="mw-translate-fuzzy">
<b>Note</b>: Since risks can be shared with other management systems by unchecking the “Private” box, the management systems also share the temporal development page. If the risk is modified in one management system, the entry in the change log will also be visible in the other management systems. Changes created under a different [[Special:MyLanguage/Risikopolitik#Schadensausmaße|classification of damage extent and benefits]] are also visible. However, entries can only be edited in the management system in which they were created.
Entries in this overview can be edited by double-clicking the respective entry.
</div>


<div class="mw-translate-fuzzy">
[[Datei:Gefährdungslage zeitl entwicklung Begründung anpassen.PNG|left|thumb|900px|Modify justification]]
[[Datei:Gefährdungslage zeitl entwicklung Begründung anpassen.PNG|left|thumb|801px|Modify justification]]
<br clear=all>
<br clear=all>
</div>


<div class="mw-translate-fuzzy">
[[Datei:Gefährdungslage zeitl entwicklung neuer Eintrag.PNG|left|thumb|901px|Create change entry manually]]
[[Datei:Gefährdungslage zeitl entwicklung neuer Eintrag.PNG|left|thumb|901px|Create change entry manually]]
<br clear=all>
<br clear=all>
</div>


<span id="Workflow_zur_Risikobewertung"></span>
<span id="Workflow_zur_Risikobewertung"></span>
=Risk Assessment Workflow =  
=Risk Assessment Workflow=  


At the very bottom of the edit risk page you will find three buttons. Here you can Save, Close, or send the risk into the workflow via “Request update”. With every step in the workflow, an entry for the temporal development page (see above) is created. These entries can be edited by expert users. The workflow is explained in detail below:  
At the very bottom of the edit risk page you will find three buttons. Here you can Save, Close, or send the risk into the workflow via “Request update”. With every step in the workflow, an entry for the temporal development page (see above) is created. These entries can be edited by expert users. The workflow is explained in detail below:  
Zeile 296: Zeile 263:
[[Datei:5135ButtonsBeimSachbearbeiter.png|left|thumb|700px|buttons for the Advisor]]<br clear=all>
[[Datei:5135ButtonsBeimSachbearbeiter.png|left|thumb|700px|buttons for the Advisor]]<br clear=all>


*<b>Nachrichten & Verlauf</b>: Hier öffnet man das Modal mit der Nachricht des Expert-Users, das einen beim Öffnen des Risikos begrüßt hat.  
*<b>Messages & History</b>: Opens the modal containing the expert’s message, which first appeared when the risk was opened.
*<b>Änderungen anzeigen</b>: Hier öffnet der Sachbearbeiter einen Überblick über die Änderungen, die er bisher am Risiko vorgenommen hat.  
*<b>Show changes</b>: Opens an overview of the changes the Advisor has made so far.
*<b>Aktualisierung einreichen</b>: Hiermit beendet der Sachbearbeiter seine Bearbeitung und schickt die Aktualisierung an den Expert-User zurück. Dabei muss man eine Begründung für die vorgenommenen Änderungen angeben, die dann in der zeitlichen Entwicklung abgelegt wird. Zusätzlich kann man eine Nachricht für den Prüfer hinzufügen. Dieses Modal sehen sie im folgenden Screenshot:
*<b>Submit update</b>: Ends the Advisor’s editing mode and sends the update back to the expert. The Advisor must provide a justification for the changes, which is then stored in the temporal development page. Additionally, a message to the reviewer can be added. This modal is shown in the screenshot below:


[[Datei:5315SachearbeiterEinreichen.png|left|thumb|750px|Begründungsangabe für den Sachbearbeiter]] <br clear=all>
[[Datei:5315SachearbeiterEinreichen.png|left|thumb|750px|justification modal for the advisor]] <br clear=all>


[[Datei:5315Chatbox.png|right|thumb|650px|Verlauf der Benachrichtigungen zwischen Expert und Sachbearbeiter]] Mit jedem Workflowschritt lassen die User eine Nachricht zurück. Der Expert ist als "Prüfer" gekennzeichnet. Ein Beispiel für einen solchen Nachrichtenverlauf zwischen dem anfordernden Expert und dem antwortenden Sachbearbeiter sehen sie im Screenshot rechts. <p> In diesem Beispiel hat der Expert eine erneute Überarbeitung des Risikos angefordert, nachdem der Sachbearbeiter das Risiko das erste Mal retourniert hat. <br clear=all>
[[Datei:5315Chatbox.png|right|thumb|650px|history of messages between expert and Advisor]] With each workflow step, users leave a message. The expert is marked as “Examiner”. An example of a message exchange between the requesting expert and the responding Advisor is shown in the screenshot on the right.
<p>In this example, the expert has requested another revision of the risk after the Advisor returned it the first time.<br clear=all>


Die Personen, die als „Verantwortliche“ im Risiko eingetragen sind, werden nicht per E-Mail informiert, können aber ebenfalls Daten bearbeiten. Sie können alles, was auch Sachbearbeiter können. Zusätzlich können Sie das Feld <i>Sachbearbeiter</i> bearbeiten, also können Sie Sachbearbeiter auswechseln oder hinzufügen.
The users listed as “Responsible” in the risk are not notified by e mail, but they can also edit data. They can do everything that Advisors can do. Additionally, they can edit the <i>Advisor</i> field, meaning they can replace or add Advisors.


==Workflow aus Sicht des Expert-Users==
<span id="Workflow_aus_Sicht_des_Expert-Users"></span>
==The Workflow from the Expert User’s Perspective==


Solange das Risiko beim Sachbearbeiter liegt, ist es für alle anderen Benutzer schreibgeschützt. Sie haben aber die Möglichkeit, die bisherigen Änderungen einzusehen:  
As long as the risk is with the Advisor, it is set to read-only for all other users. However, they can view the changes made so far:  


[[Datei:5135InAktualisierungButton.png|right|thumb|700px|Buttons im Workflow]]
[[Datei:5135InAktualisierungButton.png|right|thumb|700px|Buttons im Workflow]]


*<b>In Aktualisierung</b>: Hier können Sie die Änderungen, die der Sachbearbeiter bisher eingegeben hat, einsehen und optional verwerfen.  
*<b>Update pending</b>: Here experts can view the changes made so far by the Advisor and decide to already accept or discard them.
*<b>Nachrichten & Verlauf</b>: hier sehen Exeprten die Nachrichenhistorie inklusive ihrer Nachrichten an den Sachbearbeiter.  
*<b>Notes</b>: Here experts can see the message history, including their messages to the Advisor.
<br clear=all>
<br clear=all>


Hat der Sachbearbeiter das Risiko bereits retourniert, können Experts ebenfalls die Änderungen überprüfen, bevor diese übernommen werden:  
If the Advisor has already returned the risk, experts can review the changes before they are applied:  


[[Datei:5135AktualisierungÜberprüfenButton.png|right|thumb|700px|Buttons um den Workflow abzuschließen]]
[[Datei:5135AktualisierungÜberprüfenButton.png|right|thumb|700px|buttons for ending the workflow]]


*<b>Aktualisierung überprüfen</b>: Auch hier öffnen Sie den Überblick über die Änderungen, die der Practitioner gemacht hat. <br clear=all>
*<b>Review update</b>: Opens an overview of the changes made by the practitioner.
<br clear=all>


Diesen Überblick sehen Sie im folgenden Screenshot:
You can see this overview in the screenshot below:


[[Datei:5135AblehnenÄnderungAkzeptieren.png|left|thumb|700px|Buttons um den Workflow abzuschließen]]<br clear=all>
[[Datei:5135AblehnenÄnderungAkzeptieren.png|left|thumb|700px|Buttons um den Workflow abzuschließen]]<br clear=all>


*<b>Aktualisierung ablehnen</b>: Damit werden die Aktualisierungen des Sachbearbeiters verworfen. Das Risiko bleibt in dem Zustand, in dem es vor dem Workflow war.  
*<b>Decline update</b>: Discards the Advisor’s updates. The risk remains as it was before the workflow started.
*<b>Änderungen anfordern</b>: Damit können Sie die Aktualisierung wieder an den Sachbearbeiter schicken. Klicken Sie darauf, können Sie zuvor noch eine Weitere Nachricht an den Sachbearbeiter verfassen.  
*<b>Request changes</b>: Sends the update back to the Advisor. When clicking this, you may add another message for the Advisor.
*<b>Aktualisierung akzeptieren</b>: Damit werden alle Änderungen des Sachbearbeiters übernommen und das Risiko aktualisiert.  
*<b>Accept update</b>: Applies all changes made by the Advisor and updates the risk.
*<b>Abbrechen</b>: Schließt das Modal wieder ohne den Workflow abzuschließen.  
*<b>Cancel</b>: Closes the modal without completing the workflow.  


Egal, ob sie die Aktualisierung schlussendlich akzeptieren oder verwerfen, wird HITGuard einen Eintrag für die zeitliche Entwicklung von ihnen verlangen. In jedem Fall wird die Begründung des Sachbearbeiters auch in der zeitlichen Entwicklung eingetragen. Die Einträge unter zeitliche Entwicklung sind allerdings für Expert-user bearbeitbar.
Regardless of whether you ultimately accept or reject the update, HITGuard will require an entry for the temporal development page. In any case, the Advisor’s justification is also recorded there. The entries under temporal development are editable for expert users.

Aktuelle Version vom 3. April 2026, 10:36 Uhr

Evaluation of risks and opportunities

In this overview, all risks and opportunities from the different management systems are displayed. It is also possible to display only the risks and opportunities of the current management system. Furthermore, risks and opportunities can be set to private, so that they are only displayed in the management system in which they were created.

If you click on a risk or opportunity, you can edit or view it. Then it is possible to view which gaps, threats, measures, or controls are assigned to this risk or opportunity.

Caution:

  • A risk/opportunity that is not "private" can be assessed separately for each management system that uses different classifications of damage and benefit. That is, assessments apply only to management systems that use the same classifications.
Overview of Risks and Chances


Risk or opportunity

A risk can be a collection of negative gaps that form a concrete danger for the linked entities. An opportunity can be a collection of positive gaps that form a concrete potential for the linked entities.

Gaps occur in the course of a review. This is the case, for example, when review questions of review objects are answered "negatively" or below the target score. Subsequently, the gaps can be assigned to risks. Positive gaps are answers that are "positive", or corresponding to or above the target score.

The review objects containing the review questions can also be associated with entities (resources, data categories, processes, and/or organizational units). This association creates a specific risk or a specific opportunity for the affected entities, which is visible in the structural analysis.

Risks and opportunities can also be recorded freely.

Freely recorded risks/opportunities normally have no linked gaps, but such gaps can be assigned to them. Freely entered risks can, for example, be a list of risks that was already maintained before HITGuard was implemented, e.g. with Excel. Such lists can be imported using the data importer. The same goes for opportunities.

Risks and opportunities can then be evaluated by selecting a probability of occurrence and an extent of damage or a benefit. This results in the risk score according to which the risk or opportunity is displayed in the risk management dashboard, for example. This evaluation is done according to the classification of extend of damage and benefit. This means: if a risk/opportunity was evaluated in one management system with classification "Standard", it can be evaluated differently in another management system with classification "Privacy" (as long as it is not marked as "Private").

The assessment/review of risks and opportunities can be delegated to the registered advisor (see workflow button). They will then find the risks and opportunities under their tasks to assess/review.

Within the risk itself:

  • the key data are displayed.
  • all gaps assigned to the risk or opportunity are displayed.
  • the measures/controls assigned to the gaps are listed.
  • the measures/controls that are manually assigned to the risk or opportunityare listed.

Furthermore, every change in the assessment is logged. This documentation can be found in the menu item "Temporal development".

Important: These should be post-documented for risks created before HITGuard Release October 2020. More on this can be found under Temporal development.

Risk menu navigation


Creating and editing risks or opportunities

Page for creating/editing risks and opportunities


Code:

  • In the abbreviation, enter the abbreviated title of the risk/opportunity.

Status:

  • Active: The risk/opportunity still exists.
  • Closed: The risk/opportunity has been resolved.
  • Accepted: You are aware of the risk/opportunity, but will not fix it at this time for various reasons.
  • Changes here are logged (Temporal development).

Private:

  • If you set the risk/opportunity to private, it will only be displayed in the current management system. Otherwise, it is visible in every management system and can be evaluated for every classification of impact and benefit.
  • Measures, controls, threats, and gaps, however, are only visible in the respective management systems in which they were created, regardless of whether the risk or opportunity is marked as private.

Book button:

  • Book-Button
    Here you can access templates for risks and opportunities stored in knowledge bases. The button is only available when you create a risk for the first time. When cyou click it, first choose the knowledge base you want to access. After that, you can search through the available risk templates. There are also “categories” that classify the risks by topic. Note that importing a risk does not create any risk categories in the risk policy.

Name and description:

  • In the name, write what the risk/opportunity should be named.
  • In the description, describe/explain the risk/opportunity.

Remarks:

  • Here, it can be explained how it came to the assessment of the risk/opportunity.

Strategy:

  • Coping strategies: these options describe how the risk will be dealt with.
    • Undefined (it has not yet been determined how to deal with it)
    • Avoidance (Waiver of the activity; in fact, the risk should then also be closed)
    • Reduction (Probability of occurrence is reduced by measures)
    • Transfer (Outsourcing of the hazard; e.g. by rolling over the hazard)
    • Acceptance
  • Treatment strategies: these options describe how the potential will be dealt with.
    • Exploit
    • Ignore
    • Share
    • Enhance

Probability of occurrence:

Extent of damage/benefit:

  • Here, you can enter how big is the potential damage or benefit that can be caused by the risk/opportunity.
  • Only damage extents and benefits of the classification of the current management system are available.
  • Changes here are logged (Temporal development).

Monetary impact:

  • Here, you can record how big the possible monetary impact of the risk or opportunity is.

Categories of risks and opportunities:

Responsibility and advisors:

  • The person in charge is the primary contact for the risk/opportunity.
  • The advisors are responsible for risk/opportunity handling. If a review of the risk/opportunity is requested, the advisors are responsible for the review.

Assigned protection goals and weightings:

  • Here you can specify which protection goals your risk (or opportunity) affects. Through which protection goal will the damages that the risk represents likely manifest? For example, if the risk is “server outage”, it is reasonable to rate availability high, integrity low, and confidentiality barely at all. You can also display the protection goals in the overview of risks and opportunities and sort by them.

Norm mapping:

  • If the risk/opportunity deals with one or more norm chapters they should be entered here.

Affected structural elements:

  • All structural elements are listed here that are related to the risk/opportunity via gaps.
  • By opening the drop-down menu, structural elements can be linked to the risk/opportunity. Furthermore, it can be seen here from which review object the automatically set links come.
  • Example:
The risk "Temperature problems in server rooms", for example, is linked to the structural element "Server room" via a gap from checking the server rooms.

External ID:

  • Through this ID, the risk/opportunity can be updated via an import. For this to work, the “Record ID” in the import file must match the “ID in third‑party system” of the risk/opportunity being updated. This field should only be adjusted manually if the risk/opportunity was already created manually and is intended to be updated through imports in the future.

Attachments:

  • Here you can add documents or links as attachments to the risk.

Assigned gaps

This tab lists all gaps that are assigned to the risk/opportunity. This is normally the result of the gap handling of a review. However, you can also assign existing gaps to the risk/opportunity here.

Target score weighting:

  • If enabled, the sorting of protection targets is based on the target score weighting. The greater the deviation from the target score and the greater the weighting of the protection target, the greater the target score weighting. More about the target score weighting can be found here.

Caution: Only gaps of the current management system are displayed. Just because the risk/opportunity in this management system has no gaps does not mean that none exist.

Assigned gaps


Display of gaps:

  • Black: Gaps assigned to this risk/opportunity that have not been corrected.
  • Green: Gaps assigned to this risk/opportunity that have been remediated or indicated as having at least the target score.
  • Gray: These are historical gaps. These were identified in previous reviews and assigned to the risk. In the meantime, the review objects of these reviews have already been subject to a reassessment.
  • Moved to Risk xx: The gap was originally assigned to the currently presented risk/opportunity. In a further step, the assignment changed to another risk/opportunity: Risk/opportunity xx.

Assign gaps Click on "Assign gaps" to open a screen for assigning gaps.

Mask for assigning gaps


Zugewiesene Bedrohungen

In diesem Reiter werden alle Bedrohungen gelistet, die dem Risiko/der Chance zugewiesen sind. Die Bedrohungen kommen entweder aus der Verknüpfung mit einer Abweichung, werden von den verfügbaren ausgewählt (Link Button) oder werden hier speziell für das Risiko/die Chance erstellt ("Plus" Button).

Assigned threats


Measures & controls

This tab lists all measures and controls that have been assigned to the risk/opportunity and therefore contribute to the treatment. Depending on their state they are displayed either in the top or the bottom table, more on this below. The measures and controls either come from the assignment of a gap, are selected from the available list (link button) or are created here specifically for the risk/opportunity (plus button). If a measure is created here, the responsible is preset with the responsible of the risk, but can be changed.

Find out more about creating measures here and more about creating controls here.

If measures and controls come from a gap, the assignment to the risk/opportunity can only be removed by removing the assignment to the respective gap. Assignments of measures or controls selected from the available list or created here can be removed with the button to the right of the measure or control.

Caution: Only measures and controls of the current management system are displayed. The risk/opportunity not having any measures or controls in this management system does not mean it doesn't have assigned measures or controls in a different management system.

Tab Measures & controls


Gross risk/opportunity

Gross (inherent) is the evaluation that evaluates the initial risk. It depicts the original situation before any measures and controls for its treatment were put into effect. The gross risk/opportunity is marked with a badge in the temporal development page when it is first recorded. The information in the tab Measures and controls reflects this and cannot be changed manually.

The button to the right opens a risk matrix that vizualizes the risk/opportunity.

Excerpt: Gross risk/opportunity


Measures and controls for the treatment of the gross risk/opportunity

These measures and controls were introduced to treat the original gross risk/opportunity. Through them the risk/opportunity is turned from the gross (inherent) risk/opportunity into the current risk/opportunity. They are completed and/or canceled measures, as well as active control definitions with successful executions.

If a new measure or control is implemented and thus inserted into this table, it is recommended to revaluate the risk/opportunity. The risk/opportunity and the triggering measure or control are then marked with "Revaluation recommended". The revaluation shows whether the current risk/opportunity has changed with the impact of the implementation. In the case of measures, this is only triggered if the "Completed" date was set and doesn't fall on the same day of the last relevant revaluation (a relevant revaluation in this context is a change entry in the temporal development log where either extent of damage or benefit or probability of occurrence were changed).

If measures were implemented or controls executed that did have an impact on the risk/opportunity, but not enough of one to actually change the probability of occurrence or the extent of damage or benefit, the revaluation can also show that no sufficiently significant change was made. To do this, create a new entry in the temporal development with the "plus" button and set the same values that applied until then. The current risk/opportunity is therefore not changed. The justification can be used to document why a measure and/or control did not have more of an impact on the risk/opportunity.

Ability to control:

  • This is the evaluation of the quality of the set of treatment measures and controls that has already been implemented.
  • The abilities to control available for selection can be configured in the Risk policy.

Current risk/opportunity:

  • Current is the evaluation of the risk/opportunity after all already implemented measures and executed controls for its treatment have been taken, and before the still planned measures and controls have been implemented.
  • Again, a matrix to show the position of the current risk/opportunity is available through the button to the right.
Excerpt: Measures and controls for treatment of the gross risk/opportunity


Measures and controls for treatment of the current risk/opportunity

These measures and controls are planned for the treatment of the current risk/opportunity and are meant to reduce it to the planned net (residual) risk or enhance it to the planned net opportunity. They are open, planned and/or suspended measures (not implemented), as well as suspended, deactivated and/or active control definitions without executions.

Net risk/opportunity:

  • Net (residual) is the evaluation in the following scenario: 1) all implemented and planned, yet-to-be-implemented measures have been taken AND 2) all implemented and yet-to-be-implemented controls have been put into effect. As this is a prognosis for the future, three variations are to be recorded: best case, most likely case, worst case.
  • The evaluation of the net risk/opportunity can be done either with the dropdown boxes or directly in the displayed matrices. A click into a square in a matrix sets the corresponding values for probability of occurrence and extent of damage or benefit.
Excerpt: Measures and controls for treatment of the current risk/opportunity


Temporal development

The temporal development page is a change log that records every change to the risk (or opportunity). This includes changes made by experts as well as changes in the workflow (see below). If an expert user changes the probability of occurrence, the severity/senefit, or the status, the user must enter a justification for their changes in the change log. Only then will the change be saved. If a workflow user makes a change to the risk, they must also provide a justification, for the change log.

A log entry then appears in the temporal development page of the risk (or opportunity). The oldest entry in which the probability of occurrence and the severity/benefit are defined is marked here as “Gross Risk” or “Gross Opportunity” and is listed under the “Measures and Controls” tab for the respective risk or opportunity.

You can also manually create an entry for the temporal development. To do so, simply click the “Plus” button in the overview. You can also edit existing entries in this overview by double-clicking on the respective entry.

Temporal development


Note: Since risks can be shared with other management systems by unchecking the “Private” box, the management systems also share the temporal development page. If the risk is modified in one management system, the entry in the change log will also be visible in the other management systems. Changes created under a different classification of damage extent and benefits are also visible. However, entries can only be edited in the management system in which they were created.

Modify justification


Create change entry manually


Risk Assessment Workflow

At the very bottom of the edit risk page you will find three buttons. Here you can Save, Close, or send the risk into the workflow via “Request update”. With every step in the workflow, an entry for the temporal development page (see above) is created. These entries can be edited by expert users. The workflow is explained in detail below:

Starting the workflow

buttons for starting the workflow


  • Save: In case you adjusted Probability of occurrence, Severity/Benefit, or Strategy, HITGuard will require you to enter a justification for the change log, which is then stored under in the temporal development page.
  • Request update: This button starts the workflow. HITGuard sends the risk to the users listed in the Advisor field and gives them the option to update it. In a pop up you can write a message to the Advisors to provide context. Additionally, HITGuard sends an automatic e mail to the Advisors.

Note: Advisors can also start the workflow on their own. Under My Tasks > Risks and Opportunities, they can report a risk (or opportunity) or update an existing risk (or opportunity) using two corresponding buttons.

Workflow from the Advisor’s perspective

When Advisors open the risk assigned to them, they are first greeted by the message that the expert entered when requesting the update. The expert is labeled as “Examiner”:

message tot he Advisor


Advisors can view the risk and edit several data fields:

  • Name, Description, & Remarks
  • Strategy, probability of occurrence, & Severity/Benefit
  • Monetary impact, Identified on date
  • They may also link or unlink measures and controls for which they themselves are defined as the responsible user.

Finally, Advisors also have several buttons available:

buttons for the Advisor


  • Messages & History: Opens the modal containing the expert’s message, which first appeared when the risk was opened.
  • Show changes: Opens an overview of the changes the Advisor has made so far.
  • Submit update: Ends the Advisor’s editing mode and sends the update back to the expert. The Advisor must provide a justification for the changes, which is then stored in the temporal development page. Additionally, a message to the reviewer can be added. This modal is shown in the screenshot below:
justification modal for the advisor


history of messages between expert and Advisor

With each workflow step, users leave a message. The expert is marked as “Examiner”. An example of a message exchange between the requesting expert and the responding Advisor is shown in the screenshot on the right.

In this example, the expert has requested another revision of the risk after the Advisor returned it the first time.
The users listed as “Responsible” in the risk are not notified by e mail, but they can also edit data. They can do everything that Advisors can do. Additionally, they can edit the Advisor field, meaning they can replace or add Advisors.

The Workflow from the Expert User’s Perspective

As long as the risk is with the Advisor, it is set to read-only for all other users. However, they can view the changes made so far:

Buttons im Workflow
  • Update pending: Here experts can view the changes made so far by the Advisor and decide to already accept or discard them.
  • Notes: Here experts can see the message history, including their messages to the Advisor.


If the Advisor has already returned the risk, experts can review the changes before they are applied:

buttons for ending the workflow
  • Review update: Opens an overview of the changes made by the practitioner.


You can see this overview in the screenshot below:

Buttons um den Workflow abzuschließen


  • Decline update: Discards the Advisor’s updates. The risk remains as it was before the workflow started.
  • Request changes: Sends the update back to the Advisor. When clicking this, you may add another message for the Advisor.
  • Accept update: Applies all changes made by the Advisor and updates the risk.
  • Cancel: Closes the modal without completing the workflow.

Regardless of whether you ultimately accept or reject the update, HITGuard will require an entry for the temporal development page. In any case, the Advisor’s justification is also recorded there. The entries under temporal development are editable for expert users.