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Aus HITGuard User Guide
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If the report is finished or if there is another reason why the report should be closed, it can be done using this button.  
If the ticket is finished or if there is another reason why the ticket should be closed, it can be done using this button.  
To close the message, one of the following reasons must be specified
To close the ticket, one of the following reasons must be specified
* Processing completed
* Processing completed
::: The report has been successfully processed.
::: The ticket has been successfully processed.
:* Missing information
:* Missing information
::: The report cannot be processed further because not enough information is available.
::: The ticket cannot be processed further because not enough information is available.
:* Not plausible
:* Not plausible
::: The report is not plausible and therefore cannot be handled.
::: The ticket is not plausible and therefore cannot be handled.
:* Inactivity
:* Inactivity
::: The notifier is no longer responding to messages and has left too little information.
::: The notifier is no longer responding to messages and has left too little information.
In addition to the conclusion a reason for it should be given.
In addition to the conclusion, a reason for it should be given.

Aktuelle Version vom 28. Februar 2023, 11:24 Uhr

If the ticket is finished or if there is another reason why the ticket should be closed, it can be done using this button. To close the ticket, one of the following reasons must be specified

  • Processing completed
The ticket has been successfully processed.
  • Missing information
The ticket cannot be processed further because not enough information is available.
  • Not plausible
The ticket is not plausible and therefore cannot be handled.
  • Inactivity
The notifier is no longer responding to messages and has left too little information.

In addition to the conclusion, a reason for it should be given.